By Scott on 18 August 2009
I’m a long-time fan of the information the Gallup Organization produces. Whether you agree with their conclusions or not, you have to admire and trust the data they gather, sometimes daily, on many different issues.
Some of that information relates to workers’ well-being — it’s their “Gallup-Healthways Well-being Index.” You can see the data by state [...]
Posted in Performance | Tagged employee satisfaction, employee survey, great workplace, high-quality jobs, workplace culture
By Scott on 14 July 2009
Just read a little bit about the #1 Best Small Company to Work for in America for 2009. (Third time they are #1!)
Based on their news, they seem to be doing all right in the business world, in addition to being liked by their employees.
One comment from Beth Nighbor, the HR leader for Badger, caught [...]
Posted in People, Performance | Tagged employee engagement, employee satisfaction, management
By Scott on 10 March 2009
The economy continues to be challenging. Fewer sales, less revenue, and more layoffs.
Here are a couple of thoughts:
Are your current employees sabotaging your success?
Are your people focused on the right things that will lead to success in this time?
Here’s an interesting snippet of a commentary from Bob Seldon, the MD of the Australian National Learning [...]
Posted in People | Tagged business, customer loyalty, customer service, employee satisfaction, employee survey, leadership
By Scott on 4 March 2009
It sounds like a good idea. “Employee Free Choice Act” – give employees the choice whether to join/form a union.
Doesn’t it make sense that in the one country with the greatest amounts of freedom and liberty, employees would be “free” to choose if they want someone to represent them in their discussions with management? That [...]
Posted in People, Performance, Workforce Design | Tagged collective bargaining, employee engagement, Employee Free Choice Act, employee satisfaction, labor unions, National Labor Relations Act
By Scott on 12 February 2009
Our country was very excited about the change of presidency. Some people were more agitated than excited, but either way, there was a lot of hype, hope, and expectation.
It’s interesting to now see how things are changing or not, progressing or not, and how people are reacting to this.
Satisfied, or Not…
I’m a fan of Gallup [...]
Posted in Benchmarks | Tagged abilities, assessment, background checks, employee satisfaction, hiring, job match, reference checks
By Scott on 29 January 2009
‘Did I Really Say That?’
How would you feel if one of your ‘quick response’ emails found its way to the press?
That’s what happened to Gregory J. Knox, President, Knox Machinery, Inc. Franklin, Ohio.
When he arrived at work awhile back, he had an e-mail from Troy Clarke, president of General Motors North America. Mr. Clarke was [...]
Posted in Workforce Design | Tagged 360-reviews, communication, employee satisfaction, employee survey, management
By Scott on 2 January 2009
I think too often in [tag]business[/tag] we get caught up in the focus of “running the business” that we forget to “run the organization.”
It seems to me leaders have three ‘personas’ they need to manage:
Shareholder / Customer Relations – the externally visible person who clearly defines and explains the value and [tag]performance[/tag] of the business [...]
Posted in People | Tagged business, customer service, employee satisfaction, Performance, performance management
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