Browse: Home /
Performance
Performance
Results are the final scorecard for a business. While many factors play into the success of a business, how leaders manage people, their only active asset, is critical to results. Our Results category focuses on metrics, strategies, and activities that increase productivity and the effectiveness of an organization.
By Scott on 8 April 2009
… with this counsel on solving attitude problems. In discussing how to deal with employee attitude problems, the author(s) of this article at Training Time describes a difficult employee situation and how to resolve it. The Attitude Problem: “Jane is a nightmare to work with. She’s bossy. Troublesome. Swears like a sailor. Demands that everyone [...]
Posted in Performance | Tagged A Christmas Carol, change, job fit, patriotism, performance review, values, Victor Frankl
By Scott on 1 April 2009
I love it when a plan comes together. Yesterday I wrote on the value of contribution rather than competitive wage. This morning I see in our local news an excellent example of this. As college basketball followers know, UK just dismissed coach Billy Gillespie because ‘things just weren’t working out.’ And today, the announcement of [...]
Posted in Performance | Tagged basketball, job performance, pay practices
By Scott on 19 March 2009
Where are all the real superheroes? Another question: How many superheroes have the same powers as another one? “Uhmm, none!” Maybe that’s part of why they’re called “super-heroes.” So how many superheroes do you know? I love reading the Readers’ Digest because they have stories of heroes in every issue. It’s always uplifting to read [...]
Posted in Performance | Tagged abilities, heroes, high-quality jobs, job performance, leadership, strengths, talent, workplace
By Scott on 4 March 2009
It sounds like a good idea. “Employee Free Choice Act” – give employees the choice whether to join/form a union. Doesn’t it make sense that in the one country with the greatest amounts of freedom and liberty, employees would be “free” to choose if they want someone to represent them in their discussions with management? [...]
Posted in People, Performance, Workforce Design | Tagged collective bargaining, employee engagement, Employee Free Choice Act, employee satisfaction, labor unions, National Labor Relations Act
By Scott on 26 February 2009
“Twice today I heard a similar comment regarding rules and scripts. It must have been one of those “serendipitous” days. Personally, I’ve always been challenged to follow the rules – not the ones like “don’t steal” or “don’t kill” – and I’ve always hated scripts. I’m sure what I’m going to say will make many [...]
Posted in Performance, Workforce Design | Tagged business, business principles, customer loyalty, customer satisfaction, customer service, productivity, scripts
By Scott on 19 February 2009
UPDATE: I just happened across this and have to add it into this post. It’s a bit long, but worth every minute! According to a February 2009 survey by Adecco, 54% of the respondents would have chosen a different career path knowing what they know today. How many of your employees are included in that [...]
Posted in Performance | Tagged business, change, communication, employee confidence, job security, leadership, recognition
By Scott on 5 February 2009
Uncork the Champagne This really irks me. It’s bad enough that most of the news we get is “bad news” (“if it’s bleeding, it’s leading…”), but we also have to interpret the news accurately because the media won’t do it. Did you see this headline: “Labor Department Says Productivity Surges as Labor Pressures Ease” If [...]
Posted in Performance | Tagged business management, layoffs, production, productivity
By Scott on 30 January 2009
Dirty Jobs, Worst Jobs – I Don’t Want it! Seems Mike Rowe of Discovery’s “Dirty Jobs” doesn’t have a corner on the market for worst jobs. Popular Science just released a story on “The Worst Jobs in Science.” “We solicited nominations from more than a thousand working scientists and culled the list for the most [...]
Posted in Performance | Tagged performance management, strengths, training
By Scott on 28 January 2009
Another List, Another Answer I hate lists like this. I’m guilty of making my own, so I probably don’t have room to talk, but when I see these, they jump out at me as another guaranteed solution to global problems, that won’t work. “Eight ways,” “Five Focus Areas,” “Seven Steps” – What to choose… As [...]
Posted in Performance | Tagged employee engagement, goal-setting, goals, performance management
Recent Comments