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Performance
Results are the final scorecard for a business. While many factors play into the success of a business, how leaders manage people, their only active asset, is critical to results. Our Results category focuses on metrics, strategies, and activities that increase productivity and the effectiveness of an organization.
By Scott on 15 October 2009
Focusing on productivity rate is one of the greatest tools for a business leader. This is not about squeezing more “blood out of a turnip;” rather, it is about creating a greater production capability that works today and continues in the future.
Posted in Performance | Tagged productivity, success formula
By Scott on 31 August 2009
I made a simple free-standing shelf for my basement this weekend. That in itself is a feat. I am not mechanically or construction minded. My projects usually take 2-3 times as long as they should, more trips to the local hardware or lumber store than expected, and the product almost never turns out like the [...]
Posted in People, Performance | Tagged customer service, job performance, Performance
By Scott on 18 August 2009
I’m a long-time fan of the information the Gallup Organization produces. Whether you agree with their conclusions or not, you have to admire and trust the data they gather, sometimes daily, on many different issues.
Some of that information relates to workers’ well-being — it’s their “Gallup-Healthways Well-being Index.” You can see the data by state [...]
Posted in Performance | Tagged employee satisfaction, employee survey, great workplace, high-quality jobs, workplace culture
By Scott on 12 August 2009
I will admit that I’m not a fan of President Obama. If that turns you off, so be it — I will always speak my mind, and you have every right to read what you want.
I dislike that he is a micromanger as characterized by the Wall Street Journal.
However, in all fairness, this is an [...]
Posted in Performance | Tagged communication, decision-making, leadership, management, strengths
By Scott on 23 July 2009
I can’t remember how many times I’ve had to talk a manager through a tough discussion with an employee.
No one likes to be on the receiving end of tough counseling and very few people like giving it. I know Mary Poppins said “a spoonful of sugar helps the medicine go down” but when talking with [...]
Posted in Performance | Tagged change, job fit, job performance
By Scott on 14 July 2009
Just read a little bit about the #1 Best Small Company to Work for in America for 2009. (Third time they are #1!)
Based on their news, they seem to be doing all right in the business world, in addition to being liked by their employees.
One comment from Beth Nighbor, the HR leader for Badger, caught [...]
Posted in People, Performance | Tagged employee engagement, employee satisfaction, management
By Scott on 5 May 2009
Have you ever had a bad day when nothing seemed to go right? Or a situation where your decision or plan turned out to be a real disaster? Maybe just a time when you said the wrong thing.
Did you think about the situation and say to yourself, “wow, that was stupid; I can’t believe I [...]
Posted in Performance, Workforce Design | Tagged failure, great workplace, leadership, learning, mistake, potential, training, workplace culture
By Scott on 20 April 2009
I’m very glad (Maersk Alabama ship’s) Captain Richard Phillips and crew are safe.
A lot has been said and written about Captain Phillips being a hero because of his actions to give himself as a hostage for the safety of his crew. The question I ask is this: “Is Captain Phillips really a hero? And if [...]
Posted in People, Performance | Tagged courage, knowledge, leadership, management, training
By Scott on 9 April 2009
…I told you so.
My last post on solving attitude problems highlighted the fact that its difficult to get employees to change behaviors, especially when all you focus on is the behaviors.
Today I read with interest an article on SHRM’s website “Engagement, Productivity at Risk for Employees Averse to Workplace Changes”
“Nearly one-third of employees are not [...]
Posted in Performance | Tagged change
By Scott on 8 April 2009
… with this counsel on solving attitude problems.
In discussing how to deal with employee attitude problems, the author(s) of this article at Training Time describes a difficult employee situation and how to resolve it.
The Attitude Problem:
“Jane is a nightmare to work with. She’s bossy. Troublesome. Swears like a sailor. Demands that everyone meet her personal [...]
Posted in Performance | Tagged A Christmas Carol, change, job fit, patriotism, performance review, values, Victor Frankl
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