By Scott on 10 June 2010
You’ve had one, a boss who was really great. One who helped you excel.
You’ve probably had at least one boss who was not great, or even terrible.
Posted in People | Tagged leadership, management
By Scott on 3 November 2009
“I was somebody. Who, is no business Of yours.” Found on a gravestone in Stowe, Vermont All of us want to be ‘somebody.’ And, to most of us it does matter that we are ‘somebody’ to certain people. Whether it is our immediate family, our social circle, our religious group, people at our workplace, or [...]
Posted in People | Tagged acknowledgement, appreciation, commitment, communication, development, help, leadership, listening, training
By Scott on 20 October 2009
I was intrigued when I saw these two views about hiring and job creation: Is it just a matter of which data you look at? Or is there more to the story. First view: Gallup reported “Job Creation Improves.” Seems their hiring index is up, for the second week in a row. The index has [...]
Posted in People | Tagged hiring, jobs, recovery, talent
By Scott on 30 September 2009
There is much discussion these days about equality and rights — particularly relating to health care. But what does it really mean to have equal rights or equal treatment? Is there a case that equal rights or equal treatment should lead to equal outcomes? And how do these apply in a place of business? The [...]
Posted in People | Tagged compensation, equal rights, equal treatment, equality, pay, seniority
By Scott on 15 September 2009
Under stress, our most dominant [nervous] system is set into motion. For example, several years ago Mike and I were involved in a car accident. We were driving on a narrow, two-lane highway at night, and suddenly something huge flew at our windshield. Mike swerved over the double yellow line. Luckily, the oncoming lane was empty. The massive flying object missed us and hit the station wagon behind us. Mike pulled over to the side of the road and stopped. I didn’t move; my body felt numb, and my breathing slowed. I didn’t want Mike to get out of the car. In my mind I could see him getting hit by oncoming traffic. Mike, his heart racing, was thinking only of taking action. He opened hid door and leaped out to see if anyone was hurt.
Posted in People | Tagged abilities, action, strengths, talent, thinking
By Scott on 31 August 2009
I made a simple free-standing shelf for my basement this weekend. That in itself is a feat. I am not mechanically or construction minded. My projects usually take 2-3 times as long as they should, more trips to the local hardware or lumber store than expected, and the product almost never turns out like the [...]
Posted in People, Performance | Tagged customer service, job performance, Performance
By Scott on 27 August 2009
Most entrepreneurs can come up with a host of reasons not to take a vacation. They worry about who’ll watch the business while they’re gone, whether cash is too tight for them to go, or if customers will put up with talking to someone other than an owner. Often just simple addiction to the business [...]
Posted in People | Tagged business ethics, decision-making, leadership
By Scott on 19 August 2009
There have been a number of reports lately of employees being fired for trying to stop thieves. Doesn’t seem right to fire someone for trying to protect the company’s assets. But which assets does a company (and their employees by extension) have a duty to protect?
Posted in People | Tagged communication, firing, theft
By Scott on 27 July 2009
Learning from the Best: Redbrick Health (#25) Finding the right answers to making a small business work is not always easy. Good thing there are leaders making it work whom we can learn from. From the annual Best Companies to Work For survey by the Great Place to Work Institute and SHRM, we have 25 [...]
Posted in People | Tagged great workplace, high-quality jobs, job fit, job satisfaction, workplace culture
By Scott on 14 July 2009
Just read a little bit about the #1 Best Small Company to Work for in America for 2009. (Third time they are #1!) Based on their news, they seem to be doing all right in the business world, in addition to being liked by their employees. One comment from Beth Nighbor, the HR leader for [...]
Posted in People, Performance | Tagged employee engagement, employee satisfaction, management
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